Terms & Conditions
All prices are for the quantities as listed. Unless otherwise noted, all prices are valid for a period of (90) ninety days from the date of bid. Terms are NET 30 (with approved credit). Widener Construction Specialties & Finishes accepts the following methods of payment: MasterCard, Visa, Discover, Checks/ Money Orders. We DO NOT accept American Express at this time. Overdue accounts will be subject to 1-1/2% service charge. Project specifications are NOT inspected for job suitability except as noted. Modifications or changes made for suitability or preference is the sole responsibility of the buyer, not Widener Construction Specialties & Finishes.
Guarantee
All of the products we represent have a manufacturer's guarantee against manufacturing defects. These warranties vary from product to product & from vendor to vendor. Contact us and we will be happy to send you the appropriate warranty information for your product.
Shipping
Freight is included in our quoted prices for shipment within the United States, excluding Alaska and Hawaii. If an item or items are not shipped via UPS, DHL or Fed Ex, it is the customer's responsibility to have the item removed from the truck. Inside delivery and lift gates are available for an additional charge. No orders can be shipped to a P.O. box. Your shipment must be checked for damage when you sign for it. We strongly recommend that in ALL INSTANCES, sign the bill of lading "Subject to internal inspection". You then have 24 hours after receiving your order to open the packaging, inspect for any concealed damage, and contact the freight carrier and your salesperson to report any damage. You need to always note any obvious or potential damage on the bill of lading when you receive your order. Examples of this might be "corners crushed", "shrink wrap broken" "one box short", etc.
Returns
All sales of custom products including toilet partitions are final. "In-Stock" products can only be returned within 30 days, after a "Return Authorization Number" is given to you by your salesperson. Any product being returned with a Return Authorization Number will be accepted for credit less a 25% restocking fee and shipping fees. The product must be returned in its original condition & packaging with all parts intact.
Privacy Policy
Effective date: January 1, 2007
Widener Construction Specialties & Finishes is committed to protecting your privacy. That is because we base our business on the trust you place in us. This policy describes our practices regarding personal and account information collected through our web site. In this policy, "personal and account information" means your name, company name, account number, address, telephone number and email address plus any other information that personally identifies you and your company.
We reserve the right to modify this privacy policy from time to time; the effective date noted above will indicate the date that this policy was last updated. You should visit our web site periodically to review any changes.
The amount and type of information we collect from you depends on your activities and use of our web site. Below, we explain what information we collect.
The following explains the type of information we gather and how we use it:
- IP address - we collect your IP address to measure our web site traffic and to help provide a relevant shopping experience.
- Referral web site - if you come to our web site via a link, we collect the location of the link that referred you.
- Browser type - we collect information about the browser type you are using to help optimize our web site for visitors.
- Movements through our web site - we keep track of pages you visit to help provide you with a more personalized shopping experience.
When you request a catalog through our web site:
- We collect your name, mailing and email address to respond to and confirm your request and keep this information on file for potential customer followup.
When you communicate with us through our web site:
- We collect your email address and the other information that you provide in order to respond to your communication.
We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you and as otherwise described in this policy.
We do NOT sell to any third party under any circumstances any of the personal information you provide to complete your order. We request a contact phone number in case one of our customer service representatives would need to reach you, such as in order to arrange a delivery time.
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